We are always looking to make a positive impact on the #newhomes business world and we feel the results of a recent campaign we carried out on behalf of one of the country’s largest developers has provided us with the insight to help remedy the findings
We were asked to explore which elements of their sales process worked and what needed to be fixed. After extensive research, it quickly became apparent that customers who enquired by telephone or email were asked very few questions to qualify or engage them, even though sales consultants require the same qualifying information to assist the customer and entice them to visit.
By asking customers predefined questions, your sales team can be given greater autonomy as well as them providing a better overall service to the customer, which ultimately results in higher conversions from enquiry through to sale.
With this insight we have developed a 1-day training course to help your sales team effectively deal with all types of enquiries. For only £225 per delegate (excl VAT) your sales consultants will learn how to qualify the customer, how to secure an appointment, how to capture contact details, and how to build the developer’s relationship and reputation with customers with professional property viewings.
We currently have two dates planned with more to follow later in the year.
7th July – Warrington
8th September – West Midlands
To book places for either individuals or your team please call Jeanette Spriggs on 07713 277695 or complete our booking form and email it to jeanette.spriggs@maitlandselwyn.co.uk
