A Day in the Life of a New Homes Sales Consultant
A day in the life of a New Homes Sales Consultant is a dynamic blend of customer service, negotiation, industry expertise and rewarding interactions.
Let’s take a peek into a typical day in the life of a New Homes Sales Consultant and how every interaction is a step towards fulfilling customers’ dreams purchasing a new home.
PREPARATION & PLANNING
On arrival at the site the consultant begins their day by ensuring the showhomes and sales centres are immaculately staged and ready to showcase to potential customers. Price lists, availability and marketing materials are reviewed for accuracy, to ensure they are ready to greet customers armed with a warm smile, confidence and enthusiasm.
VISITORS TO SITE
Each interaction with a visitor is an opportunity to build rapport, take personal details, understand their needs, preferences, timescales and financial status.
Once this information has been gained they can guide the customer through available properties that suit their criteria, answer their questions, demonstrate the showhomes, provide valuable insights on the features and benefits of the houses available, floorplans, development layout and surrounding area and local amenities.
The sales consultant acts as a trusted advisor, helping buyers envision themselves living in the space
NEGOTIATIONS
Customers may express interest in specific properties and begin the process of making offers. Before an offer is put forward to the developer, the Sales Consultant needs to ensure that the customer is in a position to proceed with the purchase and there are several points to check out (existing house sold, first time buyer, mortgage funds agreed in principle, cash buyer, money available within the timeframe required) and it is unlikely that all of this information will be available immediately. It is up to the Sales Consultant to investigate all of the information to confirm that the customer is in a position to proceed with the purchase.
The New Homes Sales Consultant keeps communication going and strives to reach a mutually beneficial agreement between the customer and developer. Negotiations can be intricate and require patience, diplomacy, and a keen understanding of market dynamics. After negotiations conclude and a sale is agreed, the consultant follows up with the customer to provide updates, answer any lingering questions, and offer ongoing support throughout the purchasing process. The consultant will also liaise with estate agents, financial advisors and solicitors during the sales process from reservation to exchange and completion.
DAY TO DAY TASKS
A Sales Consultant can juggle multiple tasks each day, from following up on leads, coordinating with the construction team, collaborating with estate agents, conversing with solicitors and financial advisors.
Emails are answered, paperwork completed, upcoming appointments reviewed and any loose ends are tied up ensuring a smooth transition into the next day
Once this has been done, the showhomes and sales centre is locked up securely
CONCLUSION
Flexibility and excellent communication skills are key to the success of a New Homes Sales Consultant as they navigate through negotiations, contracts, and the occasional unexpected curveball.
A Sales Consultant nurtures dreams in guiding customers towards new beginnings in their brand new home.
Also, there aren’t many other jobs that provide you with such a lavish and stylish environment to work in!
Fancy a career in new home sales? Give us a call today 01527 432011 or email sales@maitlandselwyn.co.uk
